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Under review

Can't unlink channel

Eduardo Motta 8 years ago • updated by Eduardo Pessoa 8 years ago • 7

What must to make to unlink my channel of favorit? Tried for several times but every time that I click in unlink it later come back to appear again. Sorry of my english.


regards

Eduardo Motta

OS: Andorid 4.4.2

Answer

+1
Answer
EZChannel 8 years ago

So sorry about this. As current policy, "Inbox" isn't allowed to removed. We should hide the "trash can" button from it and we are also considering to remove this rule too.

Sorry for the inconvenience.

Under review
EZChannel 8 years ago

Sorry for your inconvenience. You can go to the Personal tab > Favorites. And then you can remove your favourite channel from "Smart Channel" section by clicking the trash can button.
Please let us know if you need further assistance. Have a good day.

Eduardo Motta 8 years ago

I've ever trying this my friend but don't can't to have success, what I should to do?

EZChannel 8 years ago

Would you please give me your account email and the channel name you want to remove? I'll provide the info to the person who is in charge of to investigate this issue. Sorry for the inconvenience.

EZChannel 8 years ago

One question, are you trying to remove "Inbox"?

Eduardo Pessoa 8 years ago
  • Exactly Jameschen what I want is really to delete channel INBOX.

  • email: dikomotta79@gmail.com
+1
Answer
EZChannel 8 years ago

So sorry about this. As current policy, "Inbox" isn't allowed to removed. We should hide the "trash can" button from it and we are also considering to remove this rule too.

Sorry for the inconvenience.

Eduardo Pessoa 8 years ago

ok, I hope it this current policy be removed soon.

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