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dongle4k WiFi problem

radoe333 8 years ago • updated by EZChannel 8 years ago • 3
  • Please check if the WiFi is properly working in new 4k dongle.
  • First - closed network couldn't be set properly
  • Secondly - the WiFi settings in ezcast andr app is working not stable no wpa2 option and closed network option.
Under review
EZChannel 8 years ago

Hello, radoe333,thanks for your feedback.

For hardware issue, please email to support@iezvu.com for further assistance.

EZChannel 8 years ago

Hi radoe333,

I have our technical support contact you via email. Hope this helps and sorry for the inconvenience.

EZChannel 8 years ago

Hi, radoe333,

From our TS:

"Sorry for the inconvenience. We appreciate if you can provide us more details about the issue of “closed network couldn't be set properly” and send to support@iezvu.com for our further checking.


Furthermore, for the second issue, to set your WPA2 close network, kindly follow the step as below:
Click Setting> Select Internet > scroll down until you see ADD Network and select it> WPA security setting will pop out. The setting already included WPA and WPA2. "

Customer support service by UserEcho