Your comments

Thank you for your feedback. We are sorry that we have to change to this way, since YouTube notices that EZChannel broke the terms of service. We will keep thinking to provide a better user experience and compliant to TOS of YouTube at the same time.


We are truly sorry for the inconvenience.

Thanks, Shain West

Hi Alex,

Thanks for reaching us. 

Which platform do you use to register EZCast device, iOS, Android or else?

Which kind of EZCast device you try to register? EZCast dongle, EZCast Pro dongle or other?

It would be helpful if you can take a screenshot of the device you try to register.

Hi Ari,

Thanks for your feedback. We will take this into consideration. Thanks you.

hello,

Thank you for reaching us. 

Currently, you can only try to use Mobdro with EZCast via mirroring. On the other hand, you can try to ask Mobdro to support AirPlay/DLNA (or even EZCast) since EZCast is compatible with AirPlay/DLNA. Hope this help. 

Please also let us know if you need further assistance. 

Hi Yerzel,

In order to speed up investigation, would you please capture a screenshot of the mobile device while the issue happens (video is more than welcome) and provide us the device info such as brand, model, OS and so on. Thanks a lot and sorry for the inconvenience.

Hi Yerzhl,

I think I misunderstood the issue and I've reported web issue. I will let you know if I get any update.

Hi Yerzhl,

First off, thanks for the informative feedback. We are sorry that we didn't plan to continue supporting older OS version such as Android L Android ICS due to certain reason.

According to the "web feature" issue, which site you are referring to? I will report it in so that our team can follow up.


Hi Maria Duncan,

Here is the video for your reference.


Hope it helps 

Please kindly let me know if you need further assistance.